Online business works pretty much on the same principles as an offline/retail store does. On a broader scale, the whole eCommerce process can be broken down into three main components or work processes:
Receiving orders:
This is the first step where customers place the order through the eCommerce platform (website or an online portal), and the seller makes a note of it.
Processing order information:
The second step where all the details of the order are processed and completed. It is now ready for delivery.
Shipping:
The last step wherein the delivery process is carried out. All the logistics components play a significant role in this step to ensure timely delivery to the customer.
How e-commerce system works: