Online business works pretty much on the same principles as an offline/retail store does. On a broader scale, the whole eCommerce process can be broken down into three main components or work processes:
This is the first step where customers place the order through the eCommerce platform (website or an online portal), and the seller makes a note of it.
Processing order information:
The second step where all the details of the order are processed and completed. It is now ready for delivery.
The last step wherein the delivery process is carried out. All the logistics components play a significant role in this step to ensure timely delivery to the customer.
How e-commerce system works: